Restock and return shipping fees are waived on most returns. A return shipping label will not be provided unless prior approval has been given. Original outbound shipping costs may still apply.

If you have an issue or concern with an order you have received, contact our Customer Service Team. Please have your invoice ready along with the style number, color, and quantity you want to discuss.

Return Terms

Please review the following return terms before reaching out:

• We do not process returns on printed, washed, or decorated merchandise. Tip: Inspect your garments before decorating them.
• Defective merchandise must be returned with a piece of tape indicating the flaw’s location.
• We do not accept returns on discontinued items or merchandise that is more than 30 days old.
• All claims for shortages or damages must be made within 72 hours of receiving the merchandise.
• Returns without a valid return authorization number will not be accepted by our warehouse.
• Please include a copy of your invoice to ensure proper credit within two weeks.
• Some returns (including refused shipments) are subject to a 20% or $25 restocking charge, whichever is greater, in addition to outbound and return freight costs. Customer Service reserves the right to add or waive restocking charges.
• We do not provide cash refunds.
• If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
• Non-returnable products are noted as such on their respective product page. Examples include closeout items, vendor-direct items, and items that received a sample discount.

Replacement Option

We offer a replacement option if the items you received on your original order are incorrect, missing, or damaged. Requesting a replacement will initiate a replacement order that includes the same items as your original order.

Please note that style, color, or size swaps/exchanges cannot be accommodated via a replacement order.